Login alert mail

A login alert mail informs you that someone logged in with your KONAMI ID from a Web browser other than the one you usually use.
With this mail, you can quickly determine unauthorized access using your KONAMI ID.

If someone logs in with your KONAMI ID from a Web browser other than the one you usually use, an alert mail will be sent to the mail address registered to KONAMI ID.

If you noticed a suspicious login

If the login alert mail warned you of suspicious login activity, immediately log in to the My KONAMI site and change your password using [KONAMI ID > View/Edit registered information].

Also check [KONAMI ID > View/Edit registered information] on the My KONAMI site and check the information on the service of Konami you have used to determine whether your data has been changed or deleted.

If you cannot log in because your password has already been altered by a third party or if your data has already been altered or deleted without your knowledge, consult our customer consultation office.